Refund Policy
Effective Date: 2025
Unlimited Courage, we want you to feel confident when purchasing our services, courses, and digital products. This Refund Policy explains when and how refunds are available.
Coaching Services
- Coaching sessions (1:1 or group) may be cancelled or rescheduled with at least 8 hours notice.
- Refunds are not normally offered for completed sessions, but if you are unsatisfied, please contact us and we will review on a case-by-case basis.
- Missed sessions without notice are non-refundable.
2. Online Courses & Digital Products
- By law, digital products are generally non-refundable once accessed or downloaded, as they cannot be returned.
- If you change your mind before accessing the content, you may request a refund within 7 days of purchase.
- Once you log in, download, or stream the content, the right to cancel is waived.
3. Memberships / Subscriptions
- You may cancel a subscription at any time. Your cancellation will apply from the next billing cycle.
- We do not provide partial refunds for unused time within the current billing cycle.
4. Events / Workshops
- Tickets may be cancelled for a full refund if requested at least 7 days before the event.
- After this time, refunds are at our discretion. If we cancel an event, you will receive a full refund.
5. How to Request a Refund
To request a refund, please contact us at [email protected] with your order details. We will review your request and confirm eligibility within 3 business days.
6. International Customers
If you are located outside the UK, your consumer rights may vary under local laws. We will always comply with mandatory legal obligations in your country.
7. Contact Us
If you have any questions about this Refund Policy, please contact:
Unlimited Courage
Email: [email protected]
Address: Unit A2, Upper Nashenden Farm • Stoney Lane, Rochester • ME1 3QJ
